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HF100: Non-Technical Skills & Human Factors NEW

Do you want to improve your team and leadership behavior, communicate even better, sharpen your situational awareness and make good decisions even in complex situations?

Then the simulation training HF100 Non-Technical Skills & Human Factors with the Interpersonal Skills LAB is exactly the right choice for you.

Participants learn important fundamentals and go through demanding simulation scenarios with practice-oriented challenges.
They reflect on their behavior in such situations and practice making good decisions in real time.

On both days you will be accompanied by Prof. Dr. Andreas Becker, an expert in Human Factors and Non-Technical Skills with many years of experience as a trainer, consultant and executive in various industries, including aviation and KRITIS.

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Possible course languages: German

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Unfortunately there are currently no available appointments.
Would you like to request an appointment? Then click on 'No matching appointment?'

Request prefered appointment period:

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Preferred period to *

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Agenda:

Communication & stress
Decision-making & complexity
Situational awareness & perception traps
Workload management & human error
Leadership & assertiveness
Briefing, observation and debriefing of teams
Psychological safety
Crew Resource Management (CRM)

Objectives:

Improve decision-making under time pressure
Manage information overload
Be able to deal with distributed knowledge
Use limited communication channels successfully
Establish situational awareness in a structured way (FOR-DEC)
Get everyone on board: how to conduct briefings and debriefings successfully
Learn communication in complex situations (Closed Loop, SBAR)
Use psychological safety as a success factor
Human performance capabilities and limitations
Use all available resources successfully – Crew Resource Management (CRM)

Target audience:

Managers
Employees
Teams in all industries and all organizational units

Prerequisites:

The training does not require any special knowledge or skills.

Description:

In all companies, far-reaching decisions have to be made every day. Information overload, distributed knowledge, time pressure, multitasking and limited communication channels create conditions that are conducive to errors. To be successful in this environment and to avoid wrong decisions, it is necessary to train specific competencies that have been developed and continuously improved over decades in various industries in which safe actions by individual employees and teams are of particular importance.

We make the human factor tangible: You go through simulation scenarios with practice-oriented challenges, reflect on your behavior in such situations and practice making good decisions in real time.