You are leaving our Website
Using an external Link:
You are now leaving our website. The following page is operated by a third party. We accept no responsibility for the content, data protection, or security of the linked page..
URL:
Questions & Answers (FAQs)
Customer Service
In our Questions & Answers (FAQs) section, you will find answers to the most frequently asked questions about your chosen topic.
Note:
All course-specific questions can be found directly in the respective course, all hotel-specific questions in the respective hotel.
Your topic is not listed?
No problem. Send us a message with your question or give us a call.
Registration / Reservation
Parking garage No. 1 is located directly adjacent to the qSkills™ building at Südwestpark 65. When arriving via Willstätterstraße and Südwestpark street (opposite Fitness Center), you will find sufficient vehicle parking spaces as well as electric charging stations.
If you are accommodated at the NOVINA Südwestpark hotel, please use the hotel's own access road to the parking garage directly opposite the main entrance. The hotel has the option to offer discounted parking tickets. The parking tickets are available at the NOVINA Südwestpark hotel reception.
General ticket prices at the ticket machine:
0-2 hours free of charge, each additional hour 2,- EUR, maximum daily fee 16,- EUR. Loss of parking card 30.00 €. (As of: 25.05.2025)
- Südwestpark 50
- Südwestpark 10
- Südwestpark 44
- Südwestpark 108
- Südwestpark 100
All about your further training
The start and end times on all other days will be defined by the trainer in conjunction with the participants. The day usually begins between 8 AM and 9 AM and typically ends between 4 PM and 5 PM.
Hotel
The payment process for the respective hotel is listed accordingly on the qSkills™ hotel page under Reservation & Terms. Billing and payment are typically processed directly between participant and hotel, unless accommodations are a designated line item in the qSkills™ offering. Attached are links to the respective qSkills™ hotel pages for further details.
Your topic is not listed?
No problem. Send us a message with your question or give us a call.