MS101: Windows 11 - Enterprise Administration

Agenda:

• Windows 11: New Features and Transformation Overview
  
  • Evolution of the Windows platform (modern workplace)
  • vNext/NextGen platforms and the support lifecycle
  • Requirements for deployment and security
  • Modern enterprise management (Microsoft™/third-party)
  • Windows experience / customization options
  • Application compatibility / App Assure Software support
  • Microsoft™ Store / Open source apps / NextGen system components
    
    

• Windows clients in enterprise environment
  • Editions / features and device classes
  • Licensing and infrastructure integration options
  • Central activation of operating systems and applications (KMS/ADBA)
  • Requirements and best practices for the NextGen platform
  • Microsoft™ Store / GitHub / WinGet Usage Options
  • Central installation methods and deployment techniques
  • Architecture and compatibility (hybrid OS / subsystems / app layer)
  • Active Directory and Entra ID (single / hybrid integration)
  • Windows Server connectivity / hybrid cloud usage overview
  • Microsoft™ Copilot / AI in enterprise environment
  • Configure Bing Chat Enterprise correctly with regard to data protection!
    
    

• System and hardware environment
  
  • NextGen hardware class / Secured Core PC
  • Company-specific security features
  • Modules / components / customization / optimization
  • Login and access techniques (on-premise / cloud)
  • Windows Hello Biometrics + Passkeys / Windows Hello for Business
  • Desktop(s) / start menu / Windows settings / etc.
  • Microsoft™ Edge - AI web browser for business & security options
    
    

• Enterprise management environments
  • Overview of management tools and mechanisms
  • Providing a management foundation for remote management
  • Using Windows Admin Center (WAC)
  • System Center capabilities (overview)
  • Microsoft™ Intune capabilities – Endpoint Manager (overview)
  • Windows PowerShell (legacy) / PowerShell (Core) + Terminal (open source)
    
    

• Modern network infrastructures
  • Structured and hybrid networks (overview)
  • Network and security design (overview)
  • Network components and name resolution methods
  • Hybrid network stack (IPv4 and IPv6)
  • Optimize and secure network traffic
    
    

• Manage network and security settings
  • Relevant network features and components
  • Network identification and customizations
  • Access and execution control options
  • Enhanced enterprise security / device security
  • Microsoft™ Defender / Defender for Cloud
  • Microsoft™ Update / Windows Update for Business
    
    

• Benefits of a domain/cloud infrastructure
  
  • Domains and cloud computing overview
  • Overview of the most important cloud services and solutions
  • Integration mechanisms and dependencies
  • Benefits of a central management infrastructure
  • Setting up an on-premises domain infrastructure with Windows Server
  • Deploying and using server roles (infrastructure/tools)
  • Options for synchronizing AD objects with Entra ID (AAD)
  • Services and features of central management
    
    

• Deployment / customization
  • Review and document current configuration
  • Customize user environments for enterprise
  • Application types and dependent technologies
  • Check and optimize application compatibility
  • Options for central app deployment
  • Overview of System Center Endpoint Configuration Manager (SCECM)
  • Overview of Endpoint Manager and Autopilot (MS365)
    
    

• Group policies
  • Group policy definition and use cases
  • Provide local and central policy templates
  • Update policies and apply them correctly
  • Learn Remote Server Administration Tools (RSAT)
  • Policy customization with Endpoint Manager (overview)
    
    

• Hardware management
  • Local, centralized, cloud-based management
  • Hardware management, drivers, driver models
  • Windows hardware / software certification and requirements
  • Hardware control and management options
  • Use domain-based configuration options
  • Troubleshooting
    
    

• Disk management + modern volume management
  • Hard disk types and file systems
  • NextGen volumes and containers
  • Using and managing NTFS/ReFS
  • File history (Data Recovery)
  • Drive encryption with BitLocker
    
    

• User management
  • User environment and management options
  • User roles and access control
  • Logon types and techniques
  • Setting up a logical management structure in Active Directory
  • Managing hybrid users/groups
    
    

• Sharing files and directories (client/server technologies)
  • Central data deployment principle
  • Using modern SMB shares correctly
  • File services and functions of a Windows server (vNext)
    
    

• Printer management
  • Local and central printers
  • Installing/configuring/connecting printers
  • Troubleshooting
    
    

• System monitoring and maintenance
  • Surveillance / logging / monitoring
  • Controlling system and network utilization
  • Optimizing performance and availability
  • AI support (Copilot)
    
    

• Backup and recovery
  • Overview of current backup/recovery scenarios
  • Using modern backup technologies
  • Configuring automatic backup mechanisms
    
    

• Windows update and migration
  • Maintenance activity rules
  • Overview of migration options
    
    

• Troubleshooting
  • General error handling
  • Help desk & support
  • Tips and tricks

Objectives:

Target audience:

• Technicians
• Support Engineers
• Administrators

Prerequisites:

• Windows 2nd Level Know-How
• Solid experience with PC hardware
• Knowledge of client and server operating systems
• Knowledge of enterprise applications and management
• Cloud knowledge