qSkills™ AI Agent
qS
Hello! Ask me about training courses, certifications, schedules or anything else on qskills.de—just in your own words.
0/800

OD150: openDesk™ for Administrators NEW

Training: Data Sovereignty

Participants learn administrative tasks in openDesk™: the user types user, application admin and super admin, LDAP and Identity and Access Management (IAM), technical accounts, users, groups and functional mailboxes as well as administration and fine-tuning of applications. The one-day online training is aimed at administrators and covers announcements, notifications, teams and OpenProject. Documentation and help resources support the structured entry.

Unfortunately there are currently no available appointments.
Would you like to request an appointment? Then click on 'No matching appointment?'

Request prefered appointment period:

* All fields marked with an asterisk are mandatory fields.

Agenda:

  • The three user types in openDesk™: User, Application Admin, Super Admin

  • Documentation/help for admins

  • Fundamentals of LDAP/IAM

  • Technical accounts/groups

  • User management

  • Manage groups

  • Manage functional mailboxes

  • Announcements & notifications

  • Application administration

  • Working with teams & groups

  • Projects – use openProject

Objectives:

The course OD150 openDesk™ for Administrators provides a practical introduction to the basic administration of openDesk™. The participants learn to manage users, groups, and functional mailboxes, to work with technical accounts, and to fine-tune applications.

They receive an overview of the three user types as well as the fundamentals of LDAP and Identity and Access Management (IAM). Additionally, they get to know the handling of announcements and notifications, the work with teams and groups, as well as the use of OpenProject. The available documentation and help offerings support them in administrative tasks.

Target audience:

The course OD150 openDesk™ for Administrators is aimed at:

  • System administrators who want to get started with the administration of openDesk™

  • Application admins who maintain and configure openDesk™ applications

  • IT employees who manage users, groups, and functional mailboxes in openDesk™

Prerequisites:

To be able to participate in the course OD150 openDesk™ for Administrators at qSkills™, you should meet the following prerequisite:

Description:

The one-day online training OD150 openDesk™ for Administrators provides the fundamentals for administrative tasks in openDesk™. At the beginning, the participants learn the three user types user, application admin, and super admin. An introduction to LDAP and Identity and Access Management (IAM) complements the technical fundamentals.

The focus is on technical accounts and groups as well as the management of users, groups, and shared mailboxes. Furthermore, the participants deal with announcements and notifications and learn the administration and fine-tuning of applications.

Further topics are the work with teams and groups as well as the use of OpenProject for projects. The training additionally introduces the documentation and help resources for administrators. Thus, the participants receive a structured introduction into the central administration tasks of openDesk™.

Check Icon

Guaranteed implementation:

from 2 Attendees

Booking information:

Duration:

1 Day

Price:

690,00 € plus VAT.

For in-person attendance, lunch and beverages are included in the price.

Authorized training partner

NetApp Partner Authorized Learning
Commvault Training Partner
CQI | IRCA Approved Training Partner
Veeam Authorized Education Center
DEKRA Certification GmbH
AWS Partner Select Tier Training
ISACA Accredited Partner
iSAQB
CompTIA Authorized Partner
EC-Council Accredited Training Center

Memberships

Allianz für Cyber-Sicherheit
TeleTrust Pioneers in IT security
Bundesverband der IT-Sachverständigen und Gutachter e.V.
Bundesverband mittelständische Wirtschaft (BVMW)
Allianz für Sicherheit in der Wirtschaft
NIK - Netzwerk der Digitalwirtschaft
BVSW
Bayern Innovativ
KH-iT
CAST
IHK Nürnberg für Mittelfranken
eato e.V.
Sicherheitsnetzwerk München e.V.