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OD150: openDesk™ for Administrators NEW
Training: Data Sovereignty
Participants learn administrative tasks in openDesk™: the user types user, application admin and super admin, LDAP and Identity and Access Management (IAM), technical accounts, users, groups and functional mailboxes as well as administration and fine-tuning of applications. The one-day online training is aimed at administrators and covers announcements, notifications, teams and OpenProject. Documentation and help resources support the structured entry.
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Agenda:
The three user types in openDesk™: User, Application Admin, Super Admin
Documentation/help for admins
Fundamentals of LDAP/IAM
Technical accounts/groups
User management
Manage groups
Manage functional mailboxes
Announcements & notifications
Application administration
Working with teams & groups
Projects – use openProject
Objectives:
The course OD150 openDesk™ for Administrators provides a practical introduction to the basic administration of openDesk™. The participants learn to manage users, groups, and functional mailboxes, to work with technical accounts, and to fine-tune applications.
They receive an overview of the three user types as well as the fundamentals of LDAP and Identity and Access Management (IAM). Additionally, they get to know the handling of announcements and notifications, the work with teams and groups, as well as the use of OpenProject. The available documentation and help offerings support them in administrative tasks.
Target audience:
The course OD150 openDesk™ for Administrators is aimed at:
System administrators who want to get started with the administration of openDesk™
Application admins who maintain and configure openDesk™ applications
IT employees who manage users, groups, and functional mailboxes in openDesk™
Prerequisites:
To be able to participate in the course OD150 openDesk™ for Administrators at qSkills™, you should meet the following prerequisite:
Attendance of the OD100 openDesk™ fundamentals training
Basic knowledge in user management
Description:
The one-day online training OD150 openDesk™ for Administrators provides the fundamentals for administrative tasks in openDesk™. At the beginning, the participants learn the three user types user, application admin, and super admin. An introduction to LDAP and Identity and Access Management (IAM) complements the technical fundamentals.
The focus is on technical accounts and groups as well as the management of users, groups, and shared mailboxes. Furthermore, the participants deal with announcements and notifications and learn the administration and fine-tuning of applications.
Further topics are the work with teams and groups as well as the use of OpenProject for projects. The training additionally introduces the documentation and help resources for administrators. Thus, the participants receive a structured introduction into the central administration tasks of openDesk™.
Guaranteed implementation:
from 2 Attendees
Booking information:
Duration:
1 Day
Price:
690,00 € plus VAT.
For in-person attendance, lunch and beverages are included in the price.
No appointment available
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