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Human Factors | Soft Skills

Understand people. Recognize patterns. Achieve impact.

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Focus on people. Discover comprehensive training programs focused on transferable competencies and soft skills. Get to know the many facets of Human Factors, team and organizational development, and project management in a hands-on, practical way.

Our modular offerings help you navigate crises with confidence and shape your projects to be future-proof.

Non-Technical Skills

Human Factors Foundation

HF100: Non-Technical Skills & Human Factors

Decision-Making Under Time Pressure & Communication Enhancement; Human Factors, CRM, FOR-DEC, SBAR, Leadership, Workload Management; Management & Teams; no prer...

2  Days

On request

With instructor

With instructor

Social Engineering

SC300: Social Engineering Basics

Social engineering basics; OSINT, phishing, vishing, deepfakes, psychology, WLAN hacking; for IT Security Managers, Pentesters, CISOs; social engineering basics...

2  Days

1:  2026-09-07 -  2026-09-08 (de)
With instructor

With instructor

SC305: Social Engineering Practitioner

Practical application of social engineering techniques and tools; OSINT, phishing, lock-picking, RFID-Spoofing; for IT Security Management; SC300 required

2  Days

1:  2026-09-09 -  2026-09-10 (de)
With instructor

With instructor

Crisis Team & Leadership

SC510: Cyber Security Emergency Training for CISOs and Security Professionals

Crisis Management and Emergency Control in IT Security Incidents; with Crisis Simulation Software; for CISOs, Security Professionals; Security Experience Requir...

2  Days

1:  2026-10-28 -  2026-10-29 (de)
With instructor

With instructor

SC520: Human Factors in Cyber Security

Training for leadership confidence in crises: human factors, CRM, decision-making, communication, stress management; for CISOs/IT/BCM, leadership experience req...

3  Days

1:  2026-08-31 -  2026-09-02 (de)
With instructor

With instructor

SC221: ISACA™ CISM Human Factors Edition

CISM Certification Preparation, Master Human Factors; Governance, Risk Management, Incident Management, Communication; CISO, CSO, IR-Leads; 5 Years IS Experienc...

5  Days

1:  2026-10-19 -  2026-10-23 (de)
With instructor

With instructor

Negotiating Competence

NEW

NC300: Professional Negotiation in IT

Develop IT B2B negotiation skills; BATNA, ZOPA, anchoring, team negotiation, deal design, simulations; procurement, sales, IT management; no prior knowledge req...

3  Days

1:  2026-11-02 -  2026-11-04 (de)
With instructor

With instructor

Project Management

PM100: DPMM Foundation

Comprehensive Project Management Understanding; Agile Framework, Principles, Processes, Practices; for PM Teams, Executives, Consultants; no prior knowledge req...

3  Days

1:  2026-06-22 -  2026-06-24 (de)
2:  2026-07-08 -  2026-07-10 (de)
3:  2026-08-12 -  2026-08-14 (de)
4:  2026-09-16 -  2026-09-18 (de)
5:  2026-10-12 -  2026-10-14 (de)
6:  2026-11-04 -  2026-11-06 (de)
7:  2026-12-02 -  2026-12-04 (de)
With instructor

With instructor

PM105: DPMM Project Manager

Master Dynamic & Agile Project Management; Principles, Processes, Practices for Hybrid Teams; for Project Managers & Scrum Masters; Foundation Recommended

2  Days

1:  2026-06-25 -  2026-06-26 (de)
2:  2026-09-24 -  2026-09-25 (de)
3:  2026-11-19 -  2026-11-20 (de)
With instructor

With instructor

People, Team and Organizational Development (HR)

Managers, Specialists

HF200: Successfully Developing Executives and Employees

Developing managers & employees; communication, teamwork, leadership behavior, decision-making, task management; managers, HR, personnel developers; no prior kn...

2  Days

On request

With instructor

With instructor

Executives, Managers, Specialists

HF300: Organizational Success Through Alignment at All Levels

Strengthening collaboration across hierarchical levels; communication, teamwork, leadership behavior, task management; managers, employees, HR; no prior knowled...

2  Days

On request

With instructor

With instructor